One of the challenges faced by PCM manufacturers is a negative perception of the material fed by occasional reports of PCM systems that do not perform as well as expected. To address that concern, the RAL Quality Association PCM is recommending that member companies inform potential customers about the performance standards established by RAL. Potential customers may not be aware that such standards exist.
While RAL certification of PCM products and systems is available, the objective of the RAL recommendation is not to suggest to customers that RAL certification is required, but rather to increase awareness that standards exist to distinguish between good and bad quality products.
An excerpt from the association's letter to members:
"The Quality Association PCM (Gütegemeinschaft PCM e.V.) was founded to develop meaningful and transparent quality specifications for phase change materials, monitor compliance with these specifications and award the RAL Quality Mark Phase Change Materials to those products that do comply. The overall objective is to build up customer confidence in phase change materials and to make sure that the products live up to the customers´ expectations with regards to performance and longevity. ...
"In order to achieve full customer satisfaction and raise confidence in our technology, we recommend pointing to the criteria laid down in Quality Assurance RAL-GZ 896 whenever you participate in a tender or talk to potential clients. It is the customers´ decision if they want to apply these criteria, but they should be aware of them at least. The latest version of RAL-GZ 896 is available to the public on our website (https://www.pcm-ral.org/pcm/en/quality-testing-specifications-pcm/)."
The RAL Quality Association PCM was established in 2004 to develop standards for the PCM industry. Members include Axiotherm, Microtek Laboratories, Rubitherm, Croda Europe, va-Q-tec, PCM Technology, Global-Systems Europe, Sasol, Sunamp, Pluss Advanced Technologies and PureTemp LLC. The association will hold its next meeting Nov. 5 in Dusseldorf, Germany.